Terms & Conditions
Our full terms and conditions are provided below and we ask that you read these carefully before placing an order.
Customer satisfaction is a priority for us.
If you have any questions or queries relating to these terms, please call us on ☎︎ 615 663 0500 so that we may have the opportunity to work with you to propose a solution.
Terms and Conditions of Sale
In these terms and conditions:
1.1 “The Company” means Bluewater ATU LLC and its divisions, subsidiary companies and any other marketing or trading names in use.
1.2 “The Customer” means any person, firm, company or other legal entity which places an order, or buys any Products from the Company and includes the employees, servants, agents, principals (whether disclosed or undisclosed) or sub-contractors of any such person, firm, company or other legal entity.
1.3 “Products” means any product agreed in the Contract to be supplied by the Company to the Customer.
1.4 “Listed Product” means a Product which is part of the Company’s standard range of products which is available for purchase by all Customers and which are publicised as being for sale on the Company’s website and/or in their printed publications.
1.5 “Customer Nominated Product” means a Product that is not sourced by the Company but which at the request of the Customer the Company has agreed to purchase from the supplier thereof and supply to the Customer.
1.6 “Nominated and Sourced Product Form” means the Nominated and Sourced Product Form of the Company from time to time.
1.7 “Sourced Product” means a Product that has been sourced by the Company to fulfil a specific requirement of the Customer and which is not one of the Company’s Listed Products (for example, vendor branded products which are not Customer Nominated Products).
1.8 “Equipment” means any machine or equipment.
1.9 “ATU” means any Advanced Treatment Unit.
1.10 “Other Goods” means any goods which are not ATUs.
1.11 “Contract” means a contract between the Company and the Customer for the sale and purchase of the Products.
1.12 “Interest” means interest charged on late payment for Products
1.13 “Terms and Conditions” means these terms and conditions of sale.
1.14 “Late Payment Compensation Fee” is detailed in Condition 5.4.
2. APPLICABILITY OF TERMS AND CONDITIONS
These Terms and Conditions shall be incorporated into the Contract and shall apply in place of and prevail over any terms and conditions contained or referred to in any communication from the Customer or implied by trade, custom or practice or course of dealing. Other purported terms and conditions which the Customer seeks to impose or incorporate are expressly rejected by the Company.
3. ORDERS AND CONTRACTS
3.1 By placing an order with the Company either via the Company’s telesales department or the Company’s website, the Customer is offering to purchase the Products on the basis of these Terms and Conditions. The Contract shall be formed when the Company acknowledges acceptance of the Customer’s order or delivers the Products to the Customer whichever occurs earlier.
3.2 The Customer is responsible for ensuring that the terms of any order are complete and accurate.
3.3 No pricing made available to the Customer in any way shall constitute an offer and the Company may amend its prices at any time. Prices are quoted exclusive of Sales Tax which shall be charged if applicable.
3.4 The Contract is subject to availability of stock and the Company reserves the right to vary or alter the specification of Products without notice unless otherwise agreed in writing with the Customer.
3.5 The Contract constitutes the entire agreement between the parties and the Customer acknowledges that it has not relied on any statement, promise or representation made or given by, or on behalf of, the Company which is not set out in the Contract.
3.6 Any drawings or descriptions contained the Company’s brochures or on the Company’s website are produced for the sole purpose of giving an approximate idea of the Products. They shall not form part of the Contract or have any contractual force.
4. TITLE & RISK
4.1 Subject to clause 4.2, the risk of loss or damage to the Products shall pass to the Customer upon completion of the delivery in accordance with Condition 6.3 (delivery).
4.2 The Company shall not be responsible for any loss or damage to the Products after completion of the delivery or signature of the delivery note.
4.3 Title in the Products shall not pass to the Customer until the Company has received in full (in cash or cleared funds) all sums due to it in respect of the Products and all other sums which are or which become due to the Company from the Customer on any account.
4.4 Until title passes to the Customer, the Customer shall hold the Products on a fiduciary basis as the Company’s bailee; store the Products separately from all other products in such a way that they are clearly identifiable as the property of the Company; maintain the Products in a satisfactory condition, and keep them insured on the Company’s behalf for their full price against all risks, and notify the Company immediately if it becomes subject to any of the events listed in Condition 9.2, but the Customer may resell or use the Products in the ordinary course of its business.
4.5 If before title in the Products passes to the Customer the Customer becomes subject to any of the events listed in Condition 9.2, or the Company reasonably believes that any such event is about to happen and notifies the Customer accordingly, then, provided that the Products have not been resold, or irrevocably incorporated into another product, and without limiting any other right or remedy the Company may have, the Company may at any time require the Customer to deliver up the Products and, if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Products are stored, in order to recover them.
5. PAYMENT TERMS
5.1 Where credit is granted, unless otherwise agreed in writing, all sums payable in respect of the Products must be paid without deductions within 14 days from the end of the calendar month in which the invoice was raised.
5.2 Failure to pay by the due date shall entitle the Company to suspend delivery of all unexecuted or future orders. The timing of payment of the price of the Products shall be of the essence of this Agreement.
5.3 The Company reserves the right at any time in its absolute discretion to demand immediate payment of any account whether due or not and to take legal action to recover the debt and costs.
5.4 If payment is not made in accordance with this Condition, the Company reserves the right to charge Interest at the rate of 12% per annum on the overdue balances for the period from the date on which payment became due until the date on which payment is made including any period after the date of any judgement or decree against the Customer. In addition each overdue invoice will attract a late payment compensation fee of $100.
5.5 In the event of any payments, howsoever made, due from a Customer to the Company being dishonoured, a charge of $100 (or such other sum as the Company may from time to time advise the Customer) will be made on the Customer’s account to cover bank and administrative costs.
5.6 The Company reserves the right in its absolute discretion to refuse to grant credit.
5.7 The Company may, at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by the Company to the Customer.
6.1 Deliveries of Products to the Customer, unless otherwise agreed, in advance, and in writing shall be FCA (Incoterms 2010) Company’s Delivery Location as notified from time to time to the Customer. The Company shall not be liable for any loss or damage whatsoever arising as a result of a delay or failure to deliver Products by a particular date or arising as a result of any cause beyond the Company’s control, including any force majeure event. Time for delivery shall not be of the essence unless otherwise agreed by the Company in writing.
7. ACCEPTANCE AND CLAIMS PROCEDURE
7.1 The Customer must check that the quantity and specifications of Products delivered correspond with the Contract before signature of the delivery note.
7.2 Claims in respect of short deliveries or damage to Products reasonably visible on inspection must be made to the Company within 24 hours of the time of the delivery which gives rise to the claim. The Customer must retain damaged Products for inspection and collection. Credit will only be granted by the Company if the provisions of this Condition are complied with.
8. CANCELLATION OF CONTRACT
The Contract may not be cancelled by the Customer without the written consent of the Company. The Company reserves the right upon consent being given to levy a cancellation charge of not less than 20% of the value of the Products which are the subject of the Contract to cover the Company’s losses arising from the cancellation. Customer Nominated Products and Sourced Products ordered on behalf of the Customer cannot be returned, unless the manufacturer agrees to accept them. Where this is not the case the Customer shall purchase all such Customer Nominated Products and Sourced Products from the Company within 14 days.
9. INSOLVENCY OF CUSTOMER
In the event that:
9.1 the Customer makes any voluntary arrangement with its creditors, proposes to enter into a company voluntary arrangement, enters into administration, is unable to pay its debts as they fall due, makes application to a Court to suspend enforcement action against it, goes into liquidation (in the event that the Customer is a company) or becomes insolvent, enters into a trust deed or voluntary arrangement for the benefit of its creditors (in the event that the Customer is an individual or firm), or if the equivalent occurs under any jurisdiction; or
9.2 an encumbrancer takes possession of, or a receiver or administrative receiver is appointed over, any of the property or assets of the Customer; or
9.3 the Customer suspends any payments hereunder or ceases, or threatens to cease, to carry on business; or
9.4 the Company reasonably considers that any of the events mentioned above is about to occur in relation to the Customer and notifies the Customer accordingly;
then without prejudice to any other rights or remedies available to the Company, the Company shall be entitled forthwith to cancel the Contract or suspend any further deliveries under the Contract without any liability to the Customer and if the Products have been delivered but not paid for, the price shall become immediately payable notwithstanding any previous agreement to the contrary.
10.1 The Company warrants that all Products shall comply with all relevant legislation from time to time in force and are warranted as built and supplied free of any defect in materials or construction for a period of two years from the date of Delivery.
11. LIMITATION OF THE COMPANY’S LIABILITY
11.1 The Company limits its liability to the maximum extent permitted by law as follows:
11.1.1 the Company’s liability shall be limited at its option to replacing the whole or any part of any Products found to be damaged or otherwise defective or refunding or crediting the purchase price or a pro rata portion of the purchase price of the Products of which the defective Products form part; and
11.1.2 the Company’s liability in respect of death, personal injury or fraud caused by the Company’s negligence shall not be limited.
11.2 The Company shall have no liability for any loss or damage suffered by the Customer or any other person:
11.2.1 as a consequence of any defect in any Product caused by abnormal conditions of storage, treatment or handling or any negligence or wrongful act on the part of the Customer or its employees or agents;
11.2.2 for claims for damage reasonably apparent on inspection at the time of delivery or for short delivery unless the provisions of Condition 7 (Acceptance and Claims Procedure) have been complied with;
11.2.3 for any claim arising on an invoice issued more than 3 months before the date upon which such claim is received by the Company;
11.2.4 for any loss of profit, loss of sale, loss of goodwill, loss of reputation, loss of customers and any other similar indirect or consequential losses caused by the Company’s negligence or other wrongful act on the Company’s part or that of its employees or agents or otherwise;
11.2.5 for any failure by the Company to perform any of its obligations in these Terms and Conditions caused by circumstances beyond its reasonable control.
12. INTELLECTUAL PROPERTY
Copyright and all other intellectual property rights in the Products shall remain at all times the property of the Company. The Customer shall acquire no rights in the Products except as expressly provided for in these Terms and Conditions.
You may not reproduce, copy, duplicate, transmit, publish, display, distribute or sell any material from the Company websites. You may not use the Company websites or their content for any commercial purpose; including the collection and use of any listings, descriptions, prices, make any derivative or commercially exploitative use of this website or its content, download or copy account information, use any data mining, robots or similar data gathering and extraction tool without the explicit written consent of the company. Any unauthorised use terminates any permission’s granted.
13. CUSTOMER NOMINATED PRODUCTS
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14. SOURCED PRODUCTS
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15. FORCE MAJEURE
The Company reserves the right to defer the date of delivery or reduce the volume of Products ordered by the Customer or to cancel the Contract without liability to the Customer if it is prevented from or delayed in the carrying out of its obligations under the Contract due to circumstances beyond its reasonable control including, without limitation, any failure or delay on the part of the manufacturer of any of the Products to supply the Products to the Company, any strike, lock-out or other industrial action, fire, explosion, flood, closure of motorways or other roads leaving no alternative route, unusually severe weather conditions or unusually severe traffic congestion which could not reasonably have been anticipated leaving no alternative route, loss of power or telecommunications systems or computer failure or breakdown.
16.1 The Customer undertakes that it shall not at any time disclose any confidential information concerning the business, affairs, customers, suppliers, pricing or other financial information of the Company to any third party whatsoever.
16.2 The Customer may disclose the Company’s confidential information (i) to its employees, officers, representatives or advisers who need to know such information for the purposes of carrying out its obligations to the Company under the Contract, provided that such employees, officers, representatives and advisors to whom the Customer discloses such information comply in full with this Condition; and (ii) as may be required by law, court order or any government or regulatory authority, provided that the Customer gives as much advance notice of such disclosure to the Company, as possible.
16.3 The Customer shall not use the Company’s confidential information for any purpose other than to perform its obligations under the Contract.
Where installation and positioning of Equipment are part of the Contract the Customer shall ensure that the site is clear and ready for installation. Should the site not be ready as stipulated for such installation, the Company reserves the right to make a charge for any costs incurred as a result of it being so prevented and any delay or subsequent installation.
18. ADDITIONAL TERMS
18.1 Failure or delay on the part of the Company in enforcing any provision of the Contract shall not be construed as a waiver of any of the Company’s rights under the Contract. Any waiver by the Company of any breach of, or any default under, any provision of the Contract by the Customer shall not be deemed to be a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.
18.2 If any provision of the Contract is found by any Court, tribunal or other administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.
18.3 The Company, but not the Customer, may assign its rights and obligations under the Contract.
18.4 Any written communication given pursuant to the Contract must be sent by pre-paid first class post to the registered office of the addressee or such other address as may have been notified in writing and shall be deemed to have been received by the addressee two days after the date of posting.
18.5 The parties to the Contract do not intend that any term of the Contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.
18.6 The Contract shall be governed by the laws of Delaware and the Company and the Customer agree to submit to the non-exclusive jurisdiction of the Delaware Courts.
18.7 If the Customer is a partnership the liability of the individual partners to the Company shall be joint and several.
18.8 The signature on behalf of a Customer who is a limited company by any person purporting to sign with the Customer’s authority shall bind the Customer and the Customer shall be liable to comply with the terms of the Contract.
18.9 The Customer shall be liable to comply with the terms of the Contract and pay for any Products which are ordered using its Customer account number.
18.10 The Company reserves the right to amend these Terms and Conditions from time to time by posting updated versions on its website.